Find the most frequent questions asked by our clients and his answers. However if
you couldn’t find an answer to your question, don’t hesitate to contact our service
on the "contact" rubric.

How to make a car reservation ?
You can book directly by phone or on line or via e-mail:location@lisarentcar.com
24h/24 and 7days/7.

Which benefits are included in the rent tariff of LISA RENT CAR ?
Lisa Rent Car offers you a tariff that includes an unlimited mileage and a 24h/24 and 7days/7-assistance.

Are changes possible ?
Modifications (extension, cancellation…) can effectively be made by hone according to the availability of vehicles. You can just tell us at least 4 days before hand.

What is the minimum age required to rent a car ?
The driver must be 21 years old at least and must have had his driving license since 2 years at least.

Which papers should I have when taking the vehicle ?
To take your rent vehicle, you must have your identity card and valid driving license(2 years at least). You have to pay a 1000dt deposit as a guarantee.

Can I have he right to travel aboard by the rent vehicle ?
Traveling with by a vehicle is possible except for some countries (contact us).

Am I responsible for the traffic offences during the renting period and should i pay for them ?
As early as you take the vehicle, you become fully responsible for the rent vehicle. You will be invoiced any contravention that may happen during the rent period.

What to do when sinister case ?
Lors d´un accident, la police doit être informé et le rapport d´accident se trouvant dans le véhicule doit être rempli. Ceci est valable pour les petits dégâts même causés par un tiers. Le rapport d´accident doit nous parvenir dans un délai de 24 heures.

We hope you find the answers to your questions, otherwise, don’t hesitate to contact us by e-mail :service@lisarentcar.com